A little extra peace of mind

REPLACE+

Accidental Damage Replacement

Accidentally damaged your headphone? Register REPLACE+ free within 30 days of purchase and get access to a special replacement price.

₹0Registration
₹1,100*Replacement
REGISTER FREE →
VORIC ON903 premium headphone illustration
BREAK → CLAIM → REPLACE

What is REPLACE+?

One simple idea: an accident shouldn't leave you without your headphone.

💥
01 — DAMAGE

Accident happens

Your headphone is accidentally broken or physically damaged.

📱
02 — CLAIM

Tell us

Submit a replacement request and share clear photos with our team on WhatsApp.

🎧
03 — REPLACE

Get back to listening

After verification, receive a replacement coupon and purchase a new headphone at ₹1,100*.

Register free. Pay only if you need a replacement.

There is no registration fee and no subscription fee.

₹0TO REGISTER
₹0SUBSCRIPTION
₹1,100*REPLACEMENT

How REPLACE+ works

Five simple steps from purchase to replacement.

01

BUY

Purchase an eligible headphone from an eligible marketplace.

02

REGISTER

Register within 30 days of your purchase.

03

GET YOUR NUMBER

We verify the details and issue your unique REPLACE+ Number.

04

ACCIDENT?

Contact us and submit a replacement request with photos.

05

REPLACE

After approval, receive your replacement coupon.

What counts as accidental damage?

Examples to make the benefit easy to understand. Final eligibility is subject to program terms.

Broken headband

Accidental physical breakage during normal use.

Cracked or damaged part

Physical damage caused by an accidental incident.

Accidental impact

Damage caused by an accidental drop or impact.

Other accidental damage

May be considered after verification.

What is not covered?

Normal wear & tear

Ordinary aging, scratches or cosmetic wear.

Lost or stolen product

The damaged product must be available for verification.

Intentional damage

Deliberately caused damage is not eligible.

Unauthorized repair

Damage resulting from unauthorized modification or repair.

Register your REPLACE+

Registration is free and must be completed within 30 days of purchase.

Frequently Asked Questions

Clear answers before you register.

What is REPLACE+?

REPLACE+ is an accidental damage replacement program for eligible headphones. After free registration, eligible customers can request a replacement at the applicable REPLACE+ replacement price.

Is REPLACE+ registration free?

Yes. Registration is completely free. There is no registration fee or subscription fee.

When do I need to register?

You must register within 30 days of the purchase date.

How much will I pay if I need a replacement?

The current replacement price is ₹1,100* for eligible claims, subject to the applicable product and program terms.

Do I have to return my damaged headphone?

No return is normally required for a standard eligible claim. We may request additional information or verification where necessary.

What do I do if my headphone is accidentally damaged?

Contact our support team with your REPLACE+ Number. We will ask you to submit the required claim details and clear photos of the damaged product through WhatsApp for verification.

Is REPLACE+ the same as the product warranty?

No. Your standard warranty remains separate. REPLACE+ is designed for eligible accidental damage and does not replace your warranty.

What is not covered?

Loss or theft, intentional damage, normal wear and tear, unauthorized repair or modification, and other exclusions specified in the program terms are not covered.

How will I receive my REPLACE+ Number?

After you submit your registration, we will verify the details and share your unique REPLACE+ Number with you through our support process.

Can i use this service after 12 months?

No this service contains only 12 months Limited time as per invoice date

How Can i Claim if stock not available?

Live Stock Availability is must to claim for this.

Can I register after 30 days?

No. REPLACE+ registration is available only within 30 days of purchase.